How can I contact your company?

At G&S we want all of our customers to be satisfied with our products. Our product is warranted to be free from defects in material and workmanship for a specific period of time from the date of purchase. Any piece found to be defective under normal use will be replaced at no charge with the same item or an item of equal or better value.

To contact us, please see our Contact Us page.

Individual pieces should be returned by United Parcel Service or Insured Parcel Post, please include:

  • A letter of explanation
  • Proof of purchase and receipt
  • A Check or Money Order to the amount of $2.00 (to cover shipping & handling – Do not send stamps or cash) to:
    3330 East 79th Street, Cleveland, Ohio 44127
    Attention: Customer Service Dept.This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
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